Terms & Conditions

What these terms cover

These terms cover the texts, calls and customer portal of Timber Ridge Log Homes, doing business as Rustic Lumber Store. Estimates and quotes sent by text, email or through the customer portal are approximate until the shop confirms them in writing.

SMS Terms

Rustic Lumber Store Texts: Rustic Lumber Store texts people who have asked to hear from us: replies to their questions and requests, a product link a caller asks for during a call to our shop, updates about their quotes, orders, deliveries and projects, and follow-ups about an inquiry they started. Texts come from (402) 413-9035. How people sign up is on our Text Messages page.

• Message frequency varies.
• Message and data rates may apply.
• Text HELP for help, or call (402) 980-3612.
• Text STOP to cancel at any time. You'll get one text confirming it and no more after that. Text START to resubscribe.
• Consent to receive texts is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.
• How Rustic Lumber Store handles your information, including your phone number, is in our Privacy Policy.

Contact

Questions about these terms: write to us at 1209 Sand Hill Road, Louisville, Nebraska 68037, or call (402) 980-3612. These terms are effective September 30, 2026.